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Shipping Policies

Shipping Policy

Kajodi Lifestyle is the operator of (https://www.kajodi.com). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected
with the purchase. This price will be the final price for shipping cost to the customer. Shipping Price are included in Item MRP (Only Across India) 

3. Delivery Terms
In general, domestic shipments are in transit for 1 - 7 Working days

4. Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 Working days. This varies greatly depending on the courier you have selected. We are able to offera more specific estimate when you are choosing your courier at checkout.

5. Dispatch Time
Orders are usually dispatched within 0-5 working days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

6. Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before
dispatching your order. Existing items in the order will be reserved while we
await this item.

7. Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.

8. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider. https://kajodi.shiprocket.co/tracking

9. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

10. Duties & Taxes
Goods & Sales tax has already been applied to the price of the goods as displayed on the website.

11. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier company.

12. Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

13. Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

14. Customer service
For all customer service enquiries, please email us at hello@kajodi.com

Thanks

Kajodi Team